Albert Matthews's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Dealer Walk-Around: How to Spot a Salesperson Who Has Your Back
When you walk into a dealership, the experience you have often comes down to the salesperson you work with. A true professional does more than sell cars—they make sure you feel...
Read MoreUnderstanding Your Warranty: What’s Covered When You Buy New from a Dealership
One of the biggest advantages of buying a brand-new car is the peace of mind that comes with a manufacturer’s warranty. But not every buyer takes the time to understand exactly what’s...
Read MoreWhat to Look for During Your Test Drive
A test drive is more than just a spin around the block—it's your chance to see if a vehicle truly fits your life. At Homer Skelton Ford, we want to help you make the most of your time...
Read MoreMy List of Priorities to Ensure You Drive Away Happy
Buying a new car should be exciting—not stressful. As your salesperson, I believe the car-buying experience should be centered around you—your...
Read MoreFinding the Perfect Car Salesperson: Tips for a Trustworthy and Transparent Buying Experience
Buying a new car is one of life’s bigger purchases—and having the right person to guide you through the process makes all the difference. A great car salesperson doesn’t just sell you a...
Read MoreTips to Have a Great Car Buying Experience
Welcome to the exciting world of car shopping! As a car salesperson, I understand that purchasing a vehicle can sometimes feel daunting. However, with the right knowledge and approach, you can turn this process into a...
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